CreditFinance

CREDITFINANCE DESK

Questions about your score or payoff plan? Ask us.

We read every message — score modeling, payoff scenarios, or something you're stuck on with an account.

1–2

BUSINESS DAYS

US

FOCUSED DESK

SUPPORT DESK

How we work with you.

The CreditFinance desk supports the score engine, the payoff planner, and questions about your accounts on the platform.

01

Platform support

Questions about the score engine, payoff planner, utilization math, or how to run a scenario on your numbers.

02

Privacy first

Never send a Social Security number, full account number, or password. We don't need them to help you on the platform.

03

Official channels

Free reports: AnnualCreditReport.com  ·  Complaints: consumerfinance.gov

SEND A MESSAGE

Tell us how we can help.

Please don't include sensitive account numbers, Social Security numbers, passwords, or full credit-report details.

Typical response: 1–2 business days

Thanks — your message has been received. We'll reply within 1–2 business days.